CRIB Pte Ltd ("CRIB") is committed to protecting your privacy. This privacy policy applies to the CRIB’s website and governs data collection and usage. By using the CRIB website, you consent to the practices described in this policy.



"Personal information" means data, whether true or not, about an individual who can be identified:

  1. From that data; or

  2. From that data and other information to which CRIB has or is likely to have access.


Examples of personal information includes: an individual's name, email address, date of birth, citizenship information, details of employment, and NRIC/passport details.


Our collection and use of your personal information is governed by the Personal Data Protection Act 2012 (the "Act").


CRIB does not sell, rent or lease its member lists and the personal information therein collected on our website or through any other business activities to third parties. We will not send you mailings on behalf of other organizations.


CRIB may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CRIB, and they are required to maintain the confidentiality of your information.


Payment information

Payments such as membership subscription, event fees, funding or any other forms of revenue made directly to CRIB contain payers’ information that we will handle according to the Personal Data Protection Act guidelines. This information will not be shared with or sold to any third-party without the payer’s consent.


What we do with your information

We will obtain personal information from you when you visit the CRIB website. When you fill in a form on our website or make a payment through an online portal we use, as part of that process, we collect the personal information you give us such as your name, address and email address for the purposes of keeping a record of our members and users, providing us with the means to communicate with our members and users, allowing us to operate the website, allowing us to provide our services, as well as to allow us to process payments for CRIB's services.

The personal information that we request you fill out in our membership application forms allows us to provide you with services that are tailored to your circumstances.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We may send you emails about CRIB, new events and volunteering opportunities and other updates and you may let us know at any point that you do not wish to receive such emails.

Any additional purposes that may emerge for the use or collection of your personal information will be communicated to you at the time that the personal information is collected. CRIB will seek your consent before using or collecting your personal information for any additional purposes to those set out in this privacy policy.


Retention of your information

We will retain your information for as long as CRIB is required to under law, as well as for as long as is necessary for the purposes for which CRIB collected that personal information.



How do you get my consent?

When you provide us with your personal information to complete a payment, sign up as a member, apply for a volunteer or full time position, or enquire about CRIB, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting Perng Aw at or mailing us at 442 Orchard Road, #03-01, Claymore Connect, Singapore 238879.

In the event that you withdraw your consent, CRIB may be unable to continue to provide its services to you. CRIB reserves its rights in this regard, including the right to withdraw your access to its website and cease the provision of its services to you.



We may disclose your personal information if:

  • the personal information is publicly available;

  • disclosure is required by law, regulation or any other applicable instrument to do so;

  • disclosure is required by any court, tribunal, regulator, enforcement agency; or any other regulatory, government or statutory authority;

  • where disclosure is necessary to allow our third party service providers to allow them to perform their services (see below at "Third Party Services")

  • if you violate our Terms of Service; or where disclosure is permitted in accordance with the provisions of the Fourth Schedule of the Act.


SquareSpace Hosting

Our website is hosted on SquareSpace Your data is stored through SquareSpace’ data storage, databases and the general SquareSpace application.


Overseas Transfer of Personal Information

In the event that any of your personal information is transferred or hosted in any country or territory outside of Singapore, CRIB will ensure that those entities to which such personal information is transferred or hosted is held in accordance with the requirements of, and to the standards of, the Act, so that the standard of protection of this personal information is comparable to the protection under the Act.


Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your donation-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.



Certain links on our website may direct you away from our site. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.




Registration is required for a unique identification to be created for you in order to post, edit, add comments and contact others.



The use of vulgar, abusive and profane language as well as sexist, racist, political or any prejudiced comments will not be tolerated at any time. We reserve the right to decide on which language comes under this term. Please avoid overly personal posts that will prevent majority of the forum users looking for genuine and useful advice from using the website.

All appropriate member posts and vendor advertisements will be published on the website. We appreciate it that you will report anyone who emails you to solicit any business or with offers of service that you feel is inappropriate. We reserve the right to delete or edit any spam, multiple postings, advertisements and/or comments which we consider inappropriate and will contact you if needed to clarify content prior to approval.

We reserve the right to remove and ban any user and make any changes deemed necessary to website at any time and the decision of the administrators or moderators is final.



While we seek to moderate the content as much as possible, we cannot be held responsible or liable for any advertisements, comments or views expressed or posted. Any and all advertisements and views expressed by our users are entirely personal ones, and will not reflect or represent opinions held by us. We shall not be responsible for any advertisements, messages and/or posts made, including any false claims, as well as any malicious, defamatory and slanderous remarks.

Whilst the advertisers endeavor to ensure accuracy and reliability of their content, these should not be construed as statements of fact and they do not constitute any part of an offer or contract. We strongly recommend that all information provided about any service should be verified by you and disclaim all liability in respect of your use of this website.




To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately collected, lost, misused, accessed, disclosed, altered, copied, disposed of or destroyed.

As set out in our Terms and Conditions, it is your obligation to protect your username and password, to regularly change your password, and to ensure that you use unique numbers, letters and characters in formulating your password.

In the event that you believe the security of your username and password has been compromised, please let CRIB know as soon as possible.  


Accuracy of personal information

We will take reasonable steps to ensure that the personal information we collect is accurate and complete. In the event that any of the personal information that you have provided to us is inaccurate, incomplete, or has changed, could you please inform us so that we may update our records accordingly.  



The CRIB website uses cookies to improve the customization and services we can offer.  You have the ability to accept or decline cookies.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.


Changes to the CRIB Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact Perng Aw at or by mail at 442 Orchard Road, #03-01, Claymore Connect, Singapore 238879.


*This Privacy Policy was updated on September 2018